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Harmonious Divorce – Privacy Policy

 

ChatGPT says: Absolutely, Keelin — here is a clean, GDPR-compliant Privacy Policy tailored for **Harmonious Divorce (HD)**. It’s written in plain English, legally sound, and suitable for your website. — # **Harmonious Divorce – Privacy Policy** **Last updated: [Today’s date]** Harmonious Divorce (“HD”, “we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the **General Data Protection Regulation (GDPR)** and Irish data protection law. — ## **1. Who We Are** **Harmonious Divorce** Website: www.harmoniousdivorce.ie Email: hello@harmoniousdivorce.ie Data Controller: Harmonious Divorce (If you ever appoint a Data Protection Officer, we can update this.) — ## **2. What Personal Data We Collect** We collect the following categories of personal data: ### **Information you provide directly** – Name, email address, phone number – Information submitted through contact forms – Details shared during enquiries about our services – Information provided during therapy, mediation, intake sessions, or assessments – Payment and billing information – Documents needed for mediation or legal preparation (affidavits, statements, forms, agreements) ### **Sensitive personal data (Special Category Data)** Because HD provides therapeutic and mediation services, you may share information relating to: – Mental health or emotional wellbeing – Family relationships – Marriage, separation, or divorce details This information is handled with the highest confidentiality and legal protection. ### **Information collected automatically** – IP address – Browser type – Pages visited – Cookies (only essential and performance cookies; no unnecessary tracking) — ## **3. How We Use Your Personal Data** We process your data for the following lawful purposes: ### **To provide our services** – Therapy sessions – Mediation sessions – Preparation of agreements and relevant legal documents – Client onboarding and assessment **Lawful basis:** Contract; Legitimate Interest; Explicit Consent (for special category data) ### **To communicate with you** – Session scheduling – Service updates – Billing and invoices **Lawful basis:** Contract; Legitimate Interest ### **To comply with legal obligations** – Record-keeping required by Irish law – Risk, safeguarding, or mandatory reporting **Lawful basis:** Legal Obligation; Vital Interests ### **To improve our website and services** – Analytics and performance review **Lawful basis:** Legitimate Interest We do **not** use your data for automated decision-making, profiling, or advertising without explicit consent. — ## **4. Legal Basis for Processing** Under GDPR, we rely on the following: – **Contract**: When you engage HD for mediation or therapy services. – **Explicit Consent**: When handling special category (sensitive) data. – **Legitimate Interest**: For business administration, security, and improving the website. – **Legal Obligation**: When required to comply with Irish or EU law. – **Vital Interests**: In cases of risk or harm. — ## **5. How We Store and Protect Your Data** We use secure, industry-standard systems and encryption to store your data. Safeguards include: – Secure encrypted email platforms – Encrypted document storage – Password-protected systems – Restricted access only to relevant team members – Confidentiality agreements with all therapists and mediators We **never** sell or rent your data to third parties. — ## **6. Sharing Your Personal Data** Your data may be shared only when necessary and only with: – Accredited therapists or mediators within the HD process – Legal professionals assisting with document preparation (only with your consent) – IT or website providers who support our systems (bound by confidentiality agreements) – Regulatory bodies if legally required – Emergency services in cases of risk or safety concerns Your information is never shared for marketing unless you explicitly opt-in. — ## **7. How Long We Keep Your Data** We retain client records in line with Irish legal and professional guidelines: – **Therapeutic records:** typically 7 years from last contact – **Mediation documents:** typically 7 years – **Financial records:** 6 years for Revenue compliance – **Emails and enquiries:** up to 12 months if no service is engaged You can request deletion sooner where legally permissible. — ## **8. Your GDPR Rights** You have the right to: – **Access** your personal data – **Rectify** inaccuracies – **Erase** your data (“right to be forgotten”) – **Restrict processing** – **Object** to processing – **Data portability** – **Withdraw consent** at any time To exercise these rights, email: **hello@harmoniousdivorce.ie** You also have the right to lodge a complaint with the **Data Protection Commission**: www.dataprotection.ie. — ## **9. Cookies** We use essential cookies to run the website and optional cookies only with your consent. A full cookie notice can be added if needed. — ## **10. Changes to This Policy** We may update this Privacy Policy occasionally. The most recent version will always be available on our website. — ## **11. Contact Us** If you have any questions about how we process your data, please contact: **Email:** hello@harmoniousdivorce.ie — If you want, I can also: ✅ Format this for your website with headings and spacing ✅ Add a Cookie Policy ✅ Add a Data Processing Agreement for your therapists/mediators ✅ Create a shorter consumer-friendly version for clients Would you like those?
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